Administrative Support Technology: Word Information Processing (298-01)

Award: Associate of Applied Science Degree

Major: Administrative Support Technology

Specialization: Word/Information Processing

Length: Variable (designed for both part-time and full-time students)

Lead Faculty/Program Head: Cinda Schmitt

Purpose: The Administrative Support Technology program is designed to equip persons with the knowledge and skills necessary to make decisions and perform successfully in office occupations. It provides opportunities for those persons employed in office occupations as well as those seeking a promotion and/or a degree to upgrade their skills and knowledge of new methods, practices, and innovations in business.

Occupational Objectives

  • Administrative Assistant
  • Executive Secretary
  • Machine Transcriptionist
  • Office Manager
  • Word/Information Processor
  • Related Office Occupations

Upon completion of the Executive Secretary specialization, graduates should possess basic skills that are required for competence in entry levels in business government and other organizations. Upon completion of the Word Information Processing specialization, students should possess basic skills and knowledge that will enable them to make decisions and perform successfully in office occupations.

Admission Requirements

In addition to the general admission requirements of the College, entry into the Administrative Support Technology curriculum requires proficiency in basic arithmetic and English. Students who are not proficient in these subjects will be required to correct their deficiencies in developmental courses. Students who have had keyboarding may be granted advanced placement upon acceptance in the program.

Special Conditions

Students in Administrative Support Technology programs are expected to graduate with knowledge of current practices. Office technology and computer-related courses that are over five years old at the time of graduation will be evaluated on an individual basis by the program head or appropriate designee.

Program Requirements

The curriculum in Administrative Support Technology combines instruction in the areas required for competence as entry-level employees in business, government, and other organizations. Candidates for the Administrative Support Technology degree must successfully complete all required courses, must earn a minimum grade of “C” in all AST, ENG, ACC, and ITE courses.

Program Student Learning Outcomes

Upon successful completion of the AAS Administrative Support Technology Program, students will be able to:

  1. Use communication, teamwork, and interpersonal skills for internal and external customer support.
  2. Apply business English, spelling, and mathematics.
  3. Use proper keyboarding skills to prepare documents quickly and accurately according to employer standards.
  4. Create graphs, brochures, flyers, and presentations.
  5. Use basic accounting principles/applications to maintain accounting records for various businesses.
  6. Apply critical thinking, analytical, and quantitative skills in decision making and problem solving.

In addition to the Administrative Support Technology student learning outcomes, student completing various specializations will be able to:

  • Specialization Executive Secretary (298): Apply modern office practices, procedures, and equipment skills.
  • Specialization Word Information Processing (298-01): Use software, including word processing, spreadsheets, databases, presentation, or calendar tools, to input, manage, and interpret information to meet organization needs.

Course Schedule

Sample Schedule

FIRST YEAR
Fall Term
AST 101 Keyboarding I 4
ENG 111 English Composition I 3
ITE 115 Introduction to Computer Applications and Concepts 3
MTH 121 Fundamentals of Math2 3
SDV 100 College Success Skills 1
Social Science Elective 3
Total 17

Spring Term
AST 102 Keyboarding II3 4
AST 113 Keyboarding for Speed and Accuracy 1
AST 141 Word Processing I 3
Elective (ACC, AST, BUS, ECO, ITE, ITD, MDA, MKT) 3
Health or Physical Education 1
Social Science Elective 3
Speech Elective 3
Total 18

SECOND YEAR
Fall Term
ACC 211 Principles of Accounting I2 3
ACC 110 Introduction to Computerized Accounting 1
AST Elective4 1
AST 234 Records and Database Management 3
AST 243 Office Administration I 3
AST Elective 3
Total 14

Spring Term
PHI 115 Practical Reasoning1 3
AST 205 Business Communications 3
AST 244 Office Administration II 3
AST 253 Advanced Desktop Publishing I 3
ITE 215 Adv. Computer Applications and Integration 3
Health or Physical Education 1
Total 16

Minimum Credits Required: 65

1 High School Tech Prep graduates should check with Admissions for vocational articulation credits.
2 Students are encouraged to select MTH and ACC courses with the help of their faculty advisor. Students may benefit by taking transfer level MTH and ACC 211/213 based on personal goals.
High School Tech Prep graduates may wish to talk with their faculty advisor about receiving credit-by-exam for AST 102.
4 The one-credit AST Electives (3rd Semester) must be selected from any of the AST one-credit courses.
5 The three-credit AST Elective (4th semester) must be selected from ACC, AST, BUS, ECO, ITE, MDA, or MKT.
6 Students must complete all AST, ENG, and ITE courses with a grade of “C” or better.
7 PHI 115 is a core competency capstone course and should be taken in the student’s last spring semester before graduation.