Learn the leadership fundamentals that will enhance your employees’ performance! This non-credit series provides managers, supervisors, and team leaders with the skills they need to be a complete and effective leader in today’s complex and demanding work environment. Each module supplies new and experienced leaders with down to earth “how to” techniques and strategies to improve the performance of the teams or departments they lead. All classes will be held at the PDCCC Regional Workforce Development Center in Franklin. Attendees can choose to attend one or all of the classes as their needs require. Enrollment is limited to ensure a quality learning experience for all participants – so do not hesitate – call now (757.569.6050) and register for this important leadership series! See registration information below.
Developing Performance Goals & Standards
Unless your managers and team leaders are successful in spelling out the organization’s specific goals, their team members are not going to know how to meet those objectives. This module shows trainees how to establish specific, measurable, attainable, results-oriented, and time-framed performance standards. It then illustrates the steps that gain team member agreement and commitment to those performance standards. Upon successful completion of this class, you will be awarded .4 CEUs (Continuing Education Units).
Providing Performance Feedback
This module shows the way evaluation is done by the experts. First, relevant performance standards are established. Then, the team member’s own performance evaluation is solicited. Once accomplished, the stage is set for a summary evaluation that will be clear and credible to the team member. Upon successful completion of this class, you will be awarded .4 CEUs (Continuing Education Units).
Most of us dislike having to discipline team members because feelings can be easily hurt and resentment can linger for a long time. The skills your managers and team leaders will learn in Effective Discipline will preserve team members’ self respect and egos while changing the unacceptable behavior. This process encourages the best kind of discipline – self-discipline. It also motivates team members to accomplish their goals and work well with the organization. Upon successful completion of this class, you will be awarded .4 CEUs (Continuing Education Units).
For additional information or questions, call the Workforce Office at 757.569.6050 or send an email to firstname.lastname@example.org.