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College Catalog: Administrative and Office Support: Clerical Studies

Program: Clerical Studies
Award: Certificate
Plan Code: 218
Length: 34 credit hours

The program is designed for both part-time and full-time students, and may be completed in 2-3 semesters.

Program Head: Joe Edenfield

Purpose: The Clerical Studies Certificate program is designed to prepare persons for full-time employment immediately upon completion of the community college program. This curriculum is designed to meet the needs of both those who are seeking their first employment in an office position as well as those who are re-entering the office workforce or seeking promotion.

Occupational Objectives: Occupations for which this program prepares students include: Data Entry Clerk, File Clerk, General Office Worker, Receptionist, and Word Processing Trainee

Program Student Learning Outcomes: Upon successful completion of the Clerical Studies Certificate Program, students will possess basic skills and knowledge essential to a successful clerical career:

  • Apply business English, spelling, and mathematics.
  • Use proper keyboarding skills to prepare documents quickly and accurately according to employer standards.
  • Demonstrate the administrative support role and the skills necessary to provide organizational and technical support in a contemporary office setting.

Admission Requirements: In addition to the general admission requirements of the College, entry into the Clerical Studies curriculum requires proficiency in basic arithmetic and English. Students who are not proficient in these subjects will be required to take developmental courses. Students who have had keyboarding may be granted advanced placement upon acceptance in the program.

Program Requirements: The curriculum in Clerical Studies combines instruction in the areas required for competence as an entry-level employee in business, government, and other organizations. Candidates for the Clerical Studies Certificate must successfully complete all required courses and must earn a minimum grade of “C” in all AST, ENG, and ITE courses.

Clerical Studies Certificate (218)
Required Courses and Credits
Sample Schedule
Fall Term
AST 101 Keyboarding 4
AST 243 Office Administration 3
ENG 111 College Composition 3
ITE 115 Introduction to Computer Applications and Concepts 3
MTH 111 Basic Technical Mathematics 3
SDV 100 College Success Skills 1
Total Semester Credits 17
Spring Term
AST 102 Keyboarding II 4
AST 113 Keyboarding for Speed and Accuracy 1
AST 141 Word Processing I 3
AST 236 Specialized Software Applications 3
AST 205 Business Communications 3
ITE 215 Advanced Computer Applications 3
Total Semester Credits 17
Total Program Credits 34