Vice President of the Paul D. Camp Community College Division of Workforce Development Randy Betz, left, congratulates Harvey McLemore on his recent chancellor’s award.
Paul D. Camp Community College staff member Harvey McLemore was recently honored with the Virginia Community College Chancellor’s Award for Community Services.
McLemore serves as facility service coordinator/event specialist for the division of workforce development at PDCCC.
“Harvey exemplifies the ‘excellence’ in customer service excellence,” said PDCCC Vice President of Workforce Development Randy Betz. “He is always friendly, enthusiastic and accommodating.”
Throughout the past 13 years, McLemore has worked with clients to coordinate 85 to 105 weekend and evening functions each year at the college’s Regional Workforce Development Center, including private and community events.
“I don’t think people realize how much attention to detail each reservation requires in regard to room set-up, technology, security, catering support, preprogrammed heating, ventilation and air conditioning, and housekeeping in a seven-day-per-week operation,” said Betz.
McLemore supervises a group of dedicated event specialists who also work diligently to support client needs. He also goes above and beyond to ensure a referral to the client to another community organization that can help if there is a conflict for the space they need at the workforce center on a requested date.
“He is an expert in customer service,” Betz added.