Program: Hardware and Software Support (221-299-21)
Award: Career Studies Certificate
Program Purpose:
The Hardware and Software Support Specialization is designed to provide students with a business and computing background as preparation for a career in computing.
What will I learn?
Students successfully completing this program will be prepared to take the A+ industry certification exam. The student will have also studied some material covered in the Exam 70-058: Networking Essentials, Network+, iNet+, and MCSE 70-270 – MS Windows XP Professional exams.
How long will I need to be in college?
A college-ready student attending Camp full-time can complete this career studies certificate in one academic year (two semesters).
What job or career can I get with this career studies certificate?
Upon completion of the program, graduates will possess the knowledge and skills to work as a Computing Resource Consultant, Help Desk Technician, Technical Resource Consultant, Install/Repair Technician, Computer Sales Representative.
What is the job outlook for program graduates?
As of the first quarter of 2025, total employment in the Hampton Roads Workforce Region for
- Computer, Automated Teller, and Office Machine Repairers was 298. There is projected annual demand/need for 26 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer, Automated Teller and Office Machine Repairers, July 2025).
- Computer User Support Specialists was 2,642. There is projected annual demand/need for 164 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer User Support Specialists, July 2025).
How much can I earn with this career studies certificate?
Below are the wages for careers, within the Hampton Roads Workforce Region, that are related to this field.
|
|
Entry Level |
Mean |
Experienced |
|
Computer, Automated Teller, and Office Machine Repairers |
$34,700 |
$50,000 |
$57,700 |
|
Computer User Support Specialists |
$42,400 |
$62,100 |
$71,900 |
(Source: Jobs EQ Occupation Report Wages, July 2025)
Want to know more? Check out the program map and program requirements in the College Catalog.