Computing Support

Technology at Paul D. Camp Community College
Information Technology / Computing Services provides support for many services used by Camp students, ranging from distance/online learning and computer labs to mobile apps, student email and class syllabi and grades. As a student, it is important to understand and abide by the Information Technology Student Acceptable Use Agreement. If you have questions about the agreement, call 757.569.6762.

Copyright Laws
Downloading or distributing copyrighted materials (documents, movies, music, etc.) without the permission of the rightful owner is considered copyright infringement and is illegal under federal copyright law. Students are responsible for adhering to all copyright laws. Penalties for copyright infringement can be found under the U.S. Copyright Act, 17 U.S.C. §§ 501-518 and in the U.S. Copyright Office’s summary of the Digital Millennium Copyright Act.

Wireless Access on Campus
High speed WiFi internet access is available at all Camp facilities (Franklin and Hobbs Suffolk Campuses, Camp Regional Workforce Development Center, and Camp Center at Smithfield).

Student Information System (SIS)
All SIS users (students, staff, faculty, etc.) will experience this new user interface.
Introducing ‘FLUID’, a new look and feel to our 9.2 Student Information System (SIS).
Student users will navigate through the system slightly different and will get used to some new terminology like Homepages and Tiles.

FLUID: Basic Navigation and Overview Student Information System (SIS) – Student Users

Microsoft Student Advantage Program

Students can now access Office 365 for free! Just follow the steps below.

Go to the Office 365 Download Site.

Use your full student email address as your username, and your student password to log into the site and access the download. (e.g. userid@email.vccs.edu)

REQUIREMENTS:

• You must be a current student.
• Your desktop/laptop must be running a minimum of either Windows 7, Windows 8, or Windows 10 in order for Office 365 to install.
• You can install the product on up to 5 devices at a time.

MOBILE DEVICES:

In order to install Office 365 on your mobile device(s), you will need to go to the appropriate app store and download ‘Office Mobile for Office 365’. This should be a free download.

The software is provided for your convenience. Installation will be done at your own risk. No Support will be provided by the college IT Help Desk or any other Virginia Community College entity for this software. The integrity of your data is your personal responsibility, and it is recommended that you have an up-to-date backup of your hard disk before downloading the software. Paul D. Camp Community College cannot accept responsibility for any disruption, damage and/or loss of data on your computer system that may occur while using the software.

Respondus Lockdown Browser

To download the Respondus Lockdown Browser you will need to go to the download link, which is available on: https://resources.vccs.edu/

Helpful Tips to Protect Yourself from an Email Scam:

If you received one of these emails, follow these steps immediately:

1. Do not respond or engage with the sender.
2. Do not provide any personal information (such as your name, address, Social Security number, or banking/credit card details).
3. Stop all further contact if you've already initiated a conversation with the scammer.
4. Inform others if you forwarded the email to anyone, by sharing this warning with them.
5. If you’ve responded to the scam and provided personal details, contact your college's helpdesk immediately for assistance in protecting your identity.

Scam and phishing emails can be tricky to spot, but here are some key tips to help you make safer decisions when interacting with your inbox:

1. Verify the sender: Check if the sender’s email address is legitimate. Look for small inconsistencies like misspellings or unfamiliar domains. College personnel will only officially communicate through the official college email systems.
2. Look out for urgent language: Scammers often try to rush you into making quick decisions by using phrases like "act immediately" or "urgent job opportunity."
3. Be cautious of unexpected job offers: If you did not apply for a position or internship, it’s highly likely the offer is fake.
4. Do not click on links or download attachments from suspicious or unsolicited emails. These can contain malware or lead you to phishing sites.
5. When in doubt, ask: If you’re uncertain about an email's legitimacy, contact Camp IT Support. Never reply to the email with personal details.

Reminder: Protect Your Information. No one at Camp Community College or the VCCS will ever ask for your personal information, such as passwords, Social Security numbers, or financial details, through email or text.

You can contact IT Support: